I have been very satisfied with Perri since the install 9 years ago. This spring I scheduled the usual check up.
After all was done the tech who was very polite said we needed a new start capacitor for the compressor. He priced it at $316 for the parts and labor. He removed it and showed my wife then put it back. Long story short.
This is a $30 OEM part and took me 12 minutes to replace it. Then they tried to sell an electronic air filter because he found "MOLD" in the fan unit. Nine years of inspections and this year I have mold. I need to have an honest service company.
My wife not knowing would have paid over $300 UN-necessarily.
ADIOS PERRI. No more referrals, only warnings now.
Monetary Loss: $316.